S-Gear v2.9 now stores User Presets in the computers user data folders rather than common data folders. This requires that old v2.7 presets are imported into the new v2.9 folders.  When S-Gear v2.9 first runs, v2.7 presets should automatically be imported into v2.9.

If necessary this migration process can be re-triggerred with the following steps.

  1. Open the S-Gear PRESETS view
  2. Press Control-A on the keybard
  3. Click the '+' button in Presets Button Bar

The pop-up menu should display an option 'Migrate v2.7 Presets'.  Click this to re-run the migration process.

Two user banks will be created:

User 1 = old presets 000-099
User 2 = old presets 100-199

If the Bank names already exist then unique names will be generated.


This applies to moving and importing SFX files on the MAC.

When files are moved using an external drive (like a FAT formatted USB stick), they can sometimes pick up the 'executable' file type. The S-Gear import dialog will then show the files as greyed-out, because it does not recognize the .SFX data file extension.

One solution is to modify the file permissions using Terminal with the steps below.  If you are not confident with typing commands into the Terminal, we have created a simple script file you can run to do the same. Download and unzip this script file into the same folder as your SFX files. Then double click the script file to run the script. Any SFX files in the folder will have their permissions settings corrected.  If you need some assistance, please contact us.


To use Terminal to fix greyed SFX files:

Assuming your SFX file is on the desktop and called something like 'mypreset.sfx':

1) Start a Terminal session,

2) Change to the desktop, type:
cd desktop [ENTER]

3) Now use the 'chmod' command to change the file permissions (to read/write):
chmod 666 mypreset.sfx [ENTER]

That's it. But if your file name has spaces, you would need to enclose it in quotes:
chmod 666 "my preset.sfx"

The file should now be selectable for import into S-Gear.



For MAC users with a one button mouse...

The secondary mouse function is required for adding and removing S-Gear rack units. It is also used by various lists in the S-Gear user interface.

The track pad can be configured for the secondary mouse function on either two finger clicks, or bottom-right, bottom-left clicks. If this is not already configured, check the trackpad settings in System Preferences.


The S-Gear Preset Packs are Banks of Presets intended for S-Gear v2.9 or later.

The following zip files contain individual Presets that can be imported into S-Gear v2.7:

TSR Preset Pack.zip






Problem : Certificate/Digital Signature error when installing S-Gear v3.0.2

Some Windows systems may require manual installation of the DigiCert Root Certificates.

Download the DigiCert Trusted Root G4 and DigiCert Trusted G4 Code Signing certificates:


Install Each certificate with the following steps:

1. Double click the .crt file in your downloads folder, if you see a security warning dialog box, click 'Open'

2. In the Certificate dialog box, click 'Install Certificate'

DigiCert 1


3. The Certificate import wizard will begin, select 'Local Machine' as the Store Location, then click Next

DigiCert 2


4. On the next screen, select 'Automatically select the certificate store based on the type of certificate', click Next

DigiCert 3


5. Click Finish on the final screen. You should see a message box 'The import was successful'

6. Repeat the above steps for the second certificate

7. Restart your computer