'Failed to communicate' error when trying to activate online


If you see the following 'failed to communicate' message when attempting a license operation, this indicates that S-Gear was not able to establish a connection to the licensing server.

failed-to-communicate

  • Check that you have internet connectivity
  • Temporarily disable any local firewall running on your machine
  • If you are part of a larger network, consult your network admin or try to connect from a different service provider