Cross-Grade Request
Existing customers with a machine-locked license can cross-grade to an iLok license free of charge. Once the cross-grade is actioned, an S-GEAR iLok license will be deposited in your ilok.com account and the old machine-locked license will be disabled.
Please note, it may take up to 24 hours to process the cross-grade request.
Before requesting a cross-grade, please download and install S-GEAR ilok. Make sure you are happy with the product. Once a cross-grade has been processed it is not possible to revert back to a machine-locked license.
You need an iLok2 or iLok3 USB key to use S-GEAR iLok. Do not request a cross-grade unless you have an iLok2 or iLok3 USB key!
To request a cross-grade, please complete and submit the form below: